Refunds

Anything purchased online, can be returned. 

• You can change or return an item within 14 calender days from the date you received it.
• Send an email to samplebelgium@hotmail.com with the track and trace.
• Please keep your proof of shipment until the refund has been made.
• To be eligible for a change or return, your item must be unused and in the same condition that you received it. Once we receive your item, we will change it or refund after inspecting the item.
• Send your item to the address below: 

Please don’t forget to mention your name and address on the return package.

• You will be responsible for the shipping costs.
• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 5-10 working days, depending on your card issuer's policies.

Keep in mind:

• The shipping costs and returning costs will not be refunded.